The ISS is recruiting a Supplier Compliance and Assurance Project Manager to join its global supply chain and procurement function. Based in Chennai, this full-time, on-site role focuses on managing supplier performance, ensuring compliance, and driving operational excellence across international markets.
This position plays a critical role in strengthening supplier relationships and delivering value through effective assurance frameworks and performance management systems.
Role Overview
The Project Manager will oversee supplier assurance activities, ensuring subcontractors meet compliance standards and contractual obligations. The role combines supplier relationship management, risk mitigation, and strategic project delivery within a global, cross-functional environment.
The position is designed for professionals experienced in supply chain compliance, vendor management, and operational performance monitoring.
Key Responsibilities
Supplier Relationship Management
- Manage relationships with global supplier partners
- Ensure consistent service delivery aligned with contractual scope and quality standards
- Act as a central escalation point for supplier-related issues
- Maintain strong collaboration with suppliers and internal stakeholders
Compliance and Assurance
- Validate supplier performance against contractual obligations
- Monitor and track subcontractor compliance and service delivery
- Conduct audits and performance reviews
- Ensure adherence to ISS and customer supplier control requirements
Project Management
- Lead and implement assurance programmes across global accounts
- Deliver strategic initiatives related to supplier compliance and performance
- Coordinate supplier onboarding, SLA implementation, and monitoring
- Develop dashboards and automated systems for performance tracking
Performance Monitoring and Reporting
- Analyse supplier performance and identify gaps
- Track non-performance issues and ensure corrective actions
- Improve key performance indicators (KPIs), including:
- Spend under contract
- Supplier compliance rates
- Service delivery standards
Stakeholder Engagement
- Collaborate with:
- Global Account Directors
- Operations and functional teams
- Procurement and country-level stakeholders
- Engage with customers to report progress and manage risks
- Build strong relationships across internal and external networks
Candidate Profile
The ideal candidate is an experienced professional in supply chain management and compliance, with the ability to operate in complex, global environments.
Core qualifications include:
- Experience in:
- Supply chain and compliance functions
- Vendor risk management
- SLA and performance monitoring
- Background in industries such as:
- Facility management
- Mechanical or technical services
Skills and Competencies
Technical skills:
- Strong understanding of:
- Supplier assurance frameworks
- Contract and compliance management
- Experience with:
- Data analysis and reporting tools
- Performance dashboards
Professional skills:
- Excellent written and verbal communication in English
- Strong organisational and project management abilities
- Ability to manage multiple stakeholders across regions
Personal attributes:
- Structured and detail-oriented approach
- High level of persistence and problem-solving ability
- Strong interpersonal and networking skills
- Ability to work effectively in multicultural, global teams
Work Environment and Benefits
- Location: Chennai, India (Guindy area)
- Work Model: On-site
- Contract Type: Full-time
ISS offers a supportive and inclusive work culture, with opportunities for:
- Career development and training
- Exposure to global operations
- Collaboration with diverse international teams
The organisation emphasises inclusion, belonging, and employee growth, positioning itself as a workplace where individuals can thrive professionally.
Application Process
Interested candidates are required to apply through the official ISS careers platform.
Application requirements:
- Updated CV
- Cover letter
- Supporting documents relevant to the role
Recruitment stages include:
- Application submission
- Screening
- Interviews
- Job offer
Applicants are encouraged to apply as soon as possible.
About ISS
Founded in 1901, ISS is a global leader in workplace and facilities services, delivering solutions across cleaning, food, technical, and support services. The company focuses on creating environments that enhance productivity, employee engagement, and business performance.
ISS operates with a strong commitment to diversity, inclusion, and sustainability, ensuring that employees feel valued and supported in their professional journeys.
Conclusion
This role offers a significant opportunity for professionals in supply chain and compliance to contribute to global operations within a leading organisation. By managing supplier performance and driving assurance strategies, the successful candidate will play a key role in enhancing service delivery and operational efficiency.
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Disclaimer: Global South Opportunities (GSO) is not the organization offering this opportunity. For any inquiries, please contact the official organization directly. Please do not send your applications & CVs to GSO, as we are unable to process them. Due to the high volume of emails, we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.
