World Trade Organization (WTO) is Seeking an Information Management Specialist – Apply By 8 May 2026

The World Trade Organization (WTO) is recruiting an Information Management Specialist to join the Official Documents and Registry of Notifications Section (ODRNS), within the Language, Documentation and Information Management Division. This position plays a central role in strengthening how the WTO captures, organizes, preserves, and delivers information to its Members, Secretariat staff, and the general public.

The role is based within a highly technical and policy-driven environment where information management systems support global trade governance, transparency, and institutional efficiency.

Role Overview and Purpose

The Information Management Specialist is responsible for enhancing the WTO’s digital information ecosystem. The role focuses on improving how official documents are stored, indexed, retrieved, and disseminated through advanced documentation systems and platforms.

The position supports key WTO systems such as:

• Documents Online (DOL), the primary electronic documentation repository
• WTO Discovery, a smart search and content platform powered by semantic and AI-enabled tools

The overall objective is to ensure that WTO information is:

• Easily accessible
• Accurately indexed and classified
• Consistently structured using global metadata standards
• Efficiently retrievable for Members, staff, and the public

Core Responsibilities

The specialist undertakes a wide range of technical and analytical duties related to information management systems and digital documentation processes.

Key responsibilities include:

Information Organisation and Classification

• Classifying, cataloguing, indexing, and describing diverse information resources
• Applying internationally recognised metadata and documentation standards
• Ensuring accurate structuring of WTO documentation across digital systems

System Development and Enhancement

• Supporting the development and improvement of WTO information management systems
• Contributing to business case development for new digital solutions
• Drafting functional and technical requirement specifications
• Coordinating with external vendors on system design and implementation
• Supporting user acceptance testing and quality assurance processes

Digital Documentation and Preservation

• Contributing to long-term digital preservation strategies using structured formats such as XML
• Reviewing and validating XML-converted documents for completeness and accuracy
• Ensuring metadata quality and consistency across digital archives

User Support and Information Services

• Responding to enquiries from WTO Members, Secretariat staff, and the public
• Retrieving and providing access to official documents and reference materials
• Supporting transparency and knowledge dissemination across stakeholders

Training and Capacity Building

• Planning and delivering training sessions on WTO information systems
• Supporting users in effectively navigating digital documentation platforms
• Collaborating with internal teams to develop guidance materials and resources

Policy and Standards Development

• Contributing to the development of information management strategies and policies
• Applying international standards in taxonomy, classification, and semantic systems
• Supporting harmonisation of information across WTO platforms

Registry and Administrative Support

• Assisting with processing notifications and official correspondence
• Supporting reporting functions within the Central Registry of Notifications
• Performing additional tasks as required by the division

Required Qualifications

The position requires a strong academic background combined with technical expertise in information systems and digital documentation management.

Education

• Advanced university degree in:
  • Information Management
  • Computer Science
  • Information Systems
  • Economics
  • Public Administration or Business Administration
  • Or a closely related field

Equivalent qualifications may be accepted if supported by relevant professional experience.

Professional Experience

• Minimum of two years of relevant professional experience in:
  • Information cataloguing
  • Documentation management
  • Data classification and analysis
  • Use of internationally recognised information standards

Technical Skills

Candidates are expected to demonstrate:

• Strong knowledge of information organisation and retrieval systems
• Experience with metadata standards and classification frameworks
• Understanding of data modelling, indexing, and semantic structures
• Familiarity with structured documentation formats such as:
  • XML
  • DITA
• Ability to develop documentation workflows and system processes
• Knowledge of digital information lifecycle management

Additional advantages include:

• Experience with data mining techniques
• Knowledge of the Harmonized System and product classification frameworks

Core Competencies

The role requires strong professional and interpersonal capabilities, including:

• Effective communication across technical and non-technical audiences
• Ability to work independently and collaboratively in multicultural teams
• Strong analytical and problem-solving skills
• Capacity to translate technical requirements into operational solutions
• High level of digital proficiency and adaptability
• Commitment to diversity, equity, and inclusion principles

Language Requirements

• Excellent command of English (oral and written) is mandatory
• Working knowledge of French and/or Spanish is considered an advantage

Employment Conditions

The position is a fixed-term contract funded through the WTO regular budget.

Key employment details include:

• Initial contract duration: two years (probationary period included)
• Possibility of extension based on performance and organisational needs
• Annual salary: CHF 89,870
• Grade level: Professional Grade 6
• Recruitment open to external candidates and WTO staff

The WTO maintains strict standards of professionalism, integrity, and inclusivity in all recruitment processes.

Selection Process

The recruitment process may involve multiple stages, including:

• Written assessments or technical tests
• Competency-based interviews
• Reference checks
• Virtual or in-person evaluation sessions
• Assessment centre exercises

Candidates may also be placed on a roster for future opportunities if not immediately selected.

Organisational Values and Environment

The WTO promotes:

• Equal opportunity employment
• Non-discrimination across gender, nationality, religion, disability, and other characteristics
• High standards of integrity and professional accountability
• A multicultural and international working environment

The organisation also operates as a non-smoking workplace and encourages early application submission due to strict deadline enforcement.

Strategic Importance of the Role

The Information Management Specialist contributes directly to:

• Strengthening global trade transparency through accessible documentation
• Enhancing digital transformation within WTO systems
• Improving data discovery and knowledge management across international trade policy
• Supporting evidence-based decision-making within WTO committees and negotiations

This role is essential in ensuring that WTO information systems remain modern, efficient, and aligned with global best practices in digital knowledge management.

Summary

The WTO Information Management Specialist position is a highly technical role focused on managing and improving global trade documentation systems. It combines expertise in information science, data structuring, and digital systems with policy-driven international work. The role supports the WTO’s mission of transparency, accessibility, and efficient information exchange across its global membership.

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Disclaimer: Global South Opportunities (GSO) is not the organization offering the opportunity. For any inquiries, please contact the official organization directly. Please do not send your applications to GSO, as we are unable to process them. Due to the high volume of emails, we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.