Location: Haywards Heath, United Kingdom (Hybrid: 2–3 days per week on-site)
Contract: Permanent, Full-Time
Salary: £30,000–£34,000
Overview
Sightsavers is a leading international organisation working across more than 30 countries in Africa and South Asia to eliminate avoidable blindness and advance the rights of people with disabilities. The organisation is recruiting a Legacy Administrator to support the effective management of legacy income and ensure seamless administrative processes within the Legacy Team.
The role requires a proactive, detail-oriented individual capable of managing multiple priorities while maintaining accuracy, professionalism, and compliance with Sightsavers’ policies and procedures.
Core Responsibilities
The Legacy Administrator will contribute to the smooth and compliant operation of legacy processes by:
Legacy and Administrative Support
- Processing incoming legacy correspondence daily, including scanning and uploading documentation to the First-Class database.
- Monitoring the legacy inbox, responding to calls and emails, and maintaining electronic filing systems.
- Processing all legacy income, ensuring correct allocation through close coordination with the Database Team.
- Managing a personal caseload of pecuniary legacies in the UK and Ireland, liaising with executors and solicitors (training provided).
- Issuing formal income receipts and ensuring timely documentation.
Stakeholder Engagement
- Building productive relationships with co-beneficiary charities.
- Liaising with external professionals, with support, to minimise costs and identify opportunities.
- Communicating effectively with internal teams to maintain seamless operational processes.
Data and Record Management
- Maintaining and updating the legacy database with new notifications and relevant case details.
- Ensuring all data entries comply with GDPR and internal governance standards.
Team Support and Coordination
- Supporting weekly team meetings, including preparing agendas.
- Providing cover for colleagues during periods of annual leave.
- Contributing to wider Legacy Team functions as needed, demonstrating flexibility and collaboration.
Skills and Experience Required
Essential
- Proven administrative experience, ideally within fundraising, finance, or charity environments.
- Working knowledge of database systems and confidence using them.
- Familiarity with GDPR requirements and responsible data handling.
- Demonstrable customer service experience via telephone and email.
- Strong communication skills, with the ability to remain calm and professional under pressure.
- High attention to detail, accuracy, and excellent time-management capabilities.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
- Ability to work collaboratively and flexibly within a team environment.
- Commitment to equality of opportunity for people with disabilities.
Desirable
- Experience in legacy administration or charity sector environments.
- Knowledge of fundraising processes.
- Advanced database management skills.
- Ability to adopt an empathetic approach when dealing with supporters, solicitors, and bereaved families.
About the Candidate
The ideal candidate will be:
- Highly organised, methodical, and proactive.
- Comfortable working under pressure and handling sensitive information.
- A strong communicator capable of building trust with a range of stakeholders.
- Self-directed, adaptable, and committed to teamwork and organisational values.
Benefits
Sightsavers offers a competitive benefits package, including:
- Generous annual leave
- Pension scheme
- Season ticket loan
- Cycle-to-work scheme
- Discounted gym membership and wellness offers
- A modern, collaborative office space accessible within 20 minutes from Brighton or 45 minutes from London
Next Steps
Applicants are encouraged to apply via the Sightsavers recruitment portal. Candidates should clearly outline their motivation for applying. The selection process will include remote interviews conducted via Microsoft Teams, and shortlisted candidates may be asked to complete a task.
Sightsavers is an equal opportunity employer and a Disability Confident Leader. The organisation encourages applications from all sections of the community, including individuals with disabilities. All candidates will undergo robust background checks as part of Sightsavers’ commitment to safeguarding and zero tolerance for harassment, sexual exploitation, or abuse.
VISIT OFFICIAL WEBSITE TO APPLY
For more opportunities such as these please follow us on Facebook, Instagram , WhatsApp, Twitter, LinkedIn and Telegram
Disclaimer: Global South Opportunities (GSO) is not the hiring organization. For any inquiries, please contact the official organization directly. Please do not send your applications to GSO, as we are unable to process them. Due to the high volume of emails, we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.
