Mastercard Hiring: Lead Security Monitoring & Response Analyst – Manage Global Incidents Across 200+ Countries ($112K–$187K Salary Range)

Lead Security Monitoring and Response Analyst – Miami, Florida
Job ID: R-245274 – Full Time – Application Deadline: August 31, 2025

About Mastercard

Mastercard is a global technology company in the payments industry, operating in over 200 countries and territories. The company’s mission is to power economies and empower people by enabling secure, simple, smart, and accessible digital payment choices. Through cutting-edge innovation, global partnerships, and a commitment to sustainability, Mastercard aims to help individuals, businesses, and governments unlock their full potential.

Position Overview

The Lead Security Monitoring and Response Analyst will be part of Mastercard’s Corporate Security organization, specifically within the Crisis Management Team. This team is dedicated to identifying, managing, and resolving computer, data, and physical security incidents on a global scale. The successful candidate will play a pivotal role in leading incident response and emergency management activities, ensuring effective coordination across regional and global teams.

This role requires an individual who thrives under pressure, possesses excellent analytical skills, and is experienced in handling high-impact incidents with professionalism and discretion.

Key Responsibilities

• Lead and manage global security incidents, ensuring timely and strategic response in line with established protocols.
• Coordinate and execute crisis management operations, including the development, support, and delivery of response plans and training exercises.
• Act as the primary point of contact during high-risk or large-scale incidents, coordinating cross-functional teams and disseminating relevant information to stakeholders.
• Collaborate with regional security teams to support global incident response initiatives.
• Maintain the confidentiality and integrity of all communications, documents, and data associated with incident response.
• Identify and implement process improvements for crisis management operations.
• Collect, analyze, and document incident details to support timely resolution and post-incident reporting.

Qualifications and Experience

• Proven experience in security monitoring, incident management, crisis response, or emergency management within a complex, fast-paced environment.
• Strong technical knowledge and expertise in managing computer, data, and physical security incidents.
• Outstanding communication skills, especially in high-stress situations, with experience drafting clear and effective crisis communications.
• Demonstrated leadership capability, including the ability to manage teams and influence stakeholders without direct authority.
• Strong organizational and project management skills with the ability to prioritize and manage multiple tasks under pressure.
• Excellent interpersonal skills and a track record of effective relationship-building across diverse stakeholder groups.
• Familiarity with U.S. and international data breach notification laws is preferred.
• Professional certifications such as CISSP, CBCP, GCIH, CISM, or CIPP are highly desirable.

Ideal Candidate Attributes

• A motivated self-starter with the ability to stay calm and focused during crises.
• Skilled in identifying strategic improvements to incident response processes.
• Capable of working independently and collaboratively in high-pressure situations.
• Strong attention to detail and commitment to maintaining confidentiality.
• Adept at coordinating global initiatives and fostering strong cross-functional partnerships.

Compensation and Benefits
The salary range for this role in Miami, Florida is $112,000 to $187,000 USD. The total compensation package may also include an annual bonus or commissions, based on the role.

Mastercard offers a competitive benefits program for full-time (and select part-time) employees. This includes:

• Medical, dental, vision, prescription, disability, and life insurance
• Flexible spending accounts and health savings accounts
• 401(k) with a best-in-class company match and deferred compensation for eligible roles
• Generous paid time off: vacation, sick days, personal days, observed U.S. holidays, bereavement leave, and new parent leave
• Tuition reimbursement and on-site or reimbursed fitness options
• Gender-inclusive benefits and comprehensive wellness programs

Commitment to Inclusion
Mastercard is an equal opportunity employer. The company embraces diversity and does not discriminate based on race, ethnicity, gender, gender identity, sexual orientation, disability, veteran status, or any other protected status.

Security Responsibility
All Mastercard employees and contractors are expected to uphold the company’s security standards by:

• Adhering to security policies and procedures
• Ensuring the confidentiality and integrity of information
• Reporting any potential security issues or breaches
• Completing mandatory security training as required

Join Mastercard
This is an opportunity to make a significant impact in a dynamic and global environment. Mastercard is looking for candidates who are ready to take ownership of security incidents and contribute to a safer, more resilient organization. For further information and to apply please visit Mastercard careers page.

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Disclaimer: Global South Opportunities (GSO) is not the hiring company. For any inquiries, please contact the hiring organization directly. Please do not send your applications to GSO, as we are unable to process them. Due to the high volume of emails we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.