Become a Global Lead, Operations and Supply Chain at the Aga Khan Foundation (remote role in various locations): Apply Now!!!

The position

The Global Lead, Operations and Supply Chain will play a crucial role in demonstrating strong operational leadership by ensuring consistent implementation of best practices and adherence to established quality standards across all AKF country offices. The position is expected to leverage collaborative skills to partner with in-country operations teams and champion the implementation of best practices in procurement, logistics and administrative management.

The position requires a strategic mindset that will be crucial in optimizing operations while promoting sustainability initiatives that align with the organization’s commitment to environmental responsibility.

Through active engagement and knowledge-sharing, the Global Lead, Operations and Supply Chain will be responsible for the establishment and continuous development of the Global Community of Practice for Operations and Supply Chain. She/He will also foster a culture of excellence and adherence to industry-leading practices.

The position may be based in Switzerland or within one of AKF Country Units.

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The Global Lead, Operations and Supply Chain will be responsible for the following:

The requirements

1.       Strategy and Standardization:

  • Develop and implement a global operations strategy that aligns with AKF’s overall mission and goals.
  • Establish and maintain standardized processes for procurement, logistics, and administrative functions across all country offices.
  • Identify and implement best practices to optimize efficiency and effectiveness in global operations.
  • Lead the development and implementation of sustainable practices within the supply chain, aligning with AKF’s environmental commitments.
  • Coordinate closely with the Climate Data Analyst to use AKF’s quarterly GHG emission data to inform the development of GHG reduction strategies.
  • Lead the AKF Net Zero carbon programme, in accordance with the AKDN’s environment and climate commitment statement.
  • Establish systems for reducing Scope 1 and 2 GHG emissions from own assets (buildings and vehicles)
  • Establish systems to assess and reduce Scope 3 emissions from procurement
  • Support country teams to develop and implement country-level net zero plans and pathways to 2030.
  • Work closely with the AKDN Climate Change Coordinator to ensure alignment with wider AKDN environment and climate commitments.

2.       Leadership and Collaboration:

  • Provide strategic direction to in-country operations teams.
  • Foster collaboration and knowledge sharing among country offices.
  • Ensure accurate data collection and reporting for environmental sustainability.
  • Coach and mentor operations staff, overseeing performance metrics.
  • Facilitate sustainability discussions through community calls and workshops.

3.       Systems and Technology:

  •  Evaluate technology solutions for optimizing global operations.
  • Develop, implement and maintain data integrity and reporting frameworks across offices.

4.       Risk Management and Compliance:

  • Implement risk mitigation strategies for operational resilience.
  • Ensure compliance with regulations and legal requirements in all countries.
  • Maintain internal controls to safeguard assets and mitigate financial risks.

5.       Communication and Advocacy:

  • Communicate effectively with senior management on global operations performance.
  • Advocate for resources and support for efficient operations.
  • Represent operations and supply chain at a global level.

6.       Experience and Qualifications:

  • 8-10 years of relevant experience in operations management, supply chain management.
  • Bachelor’s degree in business administration, supply chain management, logistics, or a related field. A master’s degree is preferred.
  • Professional certifications in operations management, supply chain management, or related areas (e.g., CSCP, CPIM, PMP) are highly desirable.
  • Proven track record of successful project management, preferably with experience managing complex, multi-country projects in the development or humanitarian sector.
  • Strong understanding of sustainable procurement principles and practices, with experience implementing sustainable procurement initiatives in a global context.
  • Excellent analytical and problem-solving skills, with the ability to identify inefficiencies, develop innovative solutions, and drive continuous improvement.
  • Demonstrated leadership and team management skills, with experience leading diverse teams and fostering a culture of collaboration, innovation, and excellence.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate complex ideas and influence stakeholders at all levels of the organization.
  • Proven ability to work effectively in cross-cultural and multi-disciplinary teams, with a commitment to diversity, equity, and inclusion.

You can access the comprehensive Terms of Reference by clicking HERE.


Social Development

About the Agency

The Aga Khan Foundation is a leading global development organisation working to tackle the root causes of poverty. For more than 50 years, we have helped create strong community institutions that support sustainable, locally driven initiatives to improve the lives of millions of people. By combining local knowledge with global best practices, we strive to bring about transformative and long-lasting improvements to quality of life.

Working alongside the agencies of the Aga Khan Development Network and through partnerships with local communities, civil society and business as well as governments and international aid agencies, we are building a future where we all thrive together.

Region: Multiple

Location: Multiple

Salary: Salary and package to attract the best candidate

Job Expires: 14-Jun-2024


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