Join the Share Trust & Work Fully Remote as an Operations Manager: Apply Now!!

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The Share Trust is a non-profit whose mission is to support community driven collective action globally. We believe that people should be in charge of what happens in their own communities, and yet only a small fraction of international aid funding makes it to local actors driving the change they want to see.

The Share Trust aims to address this issue holistically, working across an ecosystem to shift power, process and funding to local actors. We employ three core strategies:

1. Supporting Self Help Groups (SHGs), one of the most evidence based and cost effective approaches to drive community driven development. These groups of 10-25 people meet every week to save, start small businesses and support each other, effectively harnessing the transformative power of gathering to create extraordinary impact.

2. Partnering with coalitions of local and national organizations (LNOs) as they co-design and implement coordinated programming to meet their community’s highest priorities. The Local Coalition Accelerator (LCA) is a flagship initiative of the Share Trust and the Warande Advisory Centre—currently being implemented in Uganda, Bangladesh, Nigeria and Ethiopia—that provides both financial and technical support to the coalitions over three years. LCA coalitions work with SHGs to ensure decision making and programming are grounded with the most marginalized by channeling and amplifying their voices to drive change; and

3. Bridging the gap between donors (bilateral and multilateral), philanthropy, international practitioners and community driven collective initiatives through research and advocacy to fundamentally change the way that international assistance is designed and delivered.

A significant amount of the work of The Share Trust is done in collaboration with our partner Warande Advisory Centre, based in Nairobi, Kenya.

Position Overview

We are seeking an experienced, highly-motivated, and strategic Operations Manager to join our team. We are a small and rapidly growing organization, working with a dynamic global team and focused on shifting power dynamics both externally and internally. It is an innovative work environment, with each team member leading and contributing across a range of functions. This role requires a talented individual who possesses not only exceptional operational skills but also a proven track record in managing complex operations in diverse settings and building effective global teams.

Note: This is a fully remote position. The successful candidate will be expected to work business hours for Eastern Standard Time at least two days per week, in order to facilitate team collaboration.

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Specific duties and responsibilities include, but are not limited to, the following:

  • Strategic Priority Tracking: Working closely with the Warande Advisory Centre Operations Manager to track all internal and external project deadlines, ensure information is being shared, troubleshoot problems and facilitate effective and respectful cross-cultural collaboration. Coordinate quarterly team-lead meetings to track indicators against progress towards the three-year Strategic Plan.
  • Project Management: Provide oversight and guidance for programs and initiatives across the various areas.
  • Strategic Planning and Implementation: Collaborate with senior management to develop and implement strategic initiatives aligned with organizational goals. Monitor progress and make adjustments as needed to ensure successful execution.
  • HR: Manage Human Resources for The Share Trust, with a focus on both functional management, and team/culture.
    • Functional Management: Overseeing hiring processes, establishing and implementing a comprehensive onboarding process that prioritizes working within global teams, maintaining organizational policies (safeguarding, travel, etc.), supporting team performance evaluations, processing payroll, tracking staff hours/vacation, maintaining staff benefits, tracking travel requests, and being the first line of response for employee questions.
    • Team and Culture: In collaboration with Warande Advisory Team, assist an internal organizational workstream on Power Dynamics, Localization and Team Culture that ensures the team is grappling with issues of power in a global development context, and that our internal power dynamics reflect the power shift we are working to create in the world.
  • Finance: Oversee day-to-day financial management working closely with The Share Trust bookkeeper, including ongoing financial flows, monthly reporting, creating donor reports, tracking grants, doing year end financials, & working on an annual audit. Familiarity with Generally Accepted Accounting Principles (GAAP) is required.
  • Risk Management: Identify potential risks and develop strategies to mitigate them. Ensure compliance with legal and regulatory requirements related to operations, finance, and human resources.
  • Quality Assurance: Establish and enforce quality standards for organizational processes, and services. Implement procedures for continuous improvement and evaluation.
  • Technology and systems: Oversee technology and systems for The Share Trust, including:
    • Ensuring the project management system (Click-up) is being used effectively to streamline workflow and track progress against milestones.
    • Engaging and acting as point person for IT support of team members based in the US, UK, Portugal and Bangladesh.
    • Implement process/program management tools to track progress across milestones.

Skills and Abilities and Experience:

  • At least eight years of progressive responsibility managing operations including managing finance and HR functions. Preferred experience working in global setting or cross-cultural operations.
  • At least five years of experience working in a cross-cultural team, with strong interpersonal skills, self awareness, humility and ability to build and maintain strong relationships with team members, partners, stakeholders.
  • Excellent proven ability to work independently, balance competing priorities, maintain meticulous attention to detail, and manage multiple projects and deadlines.
  • Passionate about community driven solutions, women’s empowerment, social justice, localization.
  • Proven excellence in this field is more important than educational background.
  • This role will include opportunities for some domestic and international travel.

The Share Trust offers a competitive salary package, with specific remuneration based on experience, geographic location and regional cost of living. Benefits include paid vacation and sick leave, and health insurance.

How to apply

While we love initiative, no phone calls please! To apply, please send your cover letter and resume to [email protected] with “Operations Manager” in the subject line.

Closing date: 30 Apr 2024

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