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THE UNITED NATIONS OHCHR GENEVA IS HIRING A KNOWLEDGE MANAGEMENT OFFICER

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This position is located in the Office of the UN High Commissioner for Human Rights (OHCHR), Thematic Engagement, Special Procedures and Right to Development Division (TESPRDD), Methodology, Education and Training Section (METS), Geneva. The incumbent reports to the Coordinator of the Dynamic Knowledge and Library Services Team, under the overall supervision of the Chief of METS.

Responsibilities

• Promotes improved institutional creation, capturing, finding and sharing of human rights knowledge and preservation of institutional knowledge at OHCHR;
• Promotes the active and consistent use of OHCHR knowledge management guidance, standards, platforms and systems;
• Supports the identification of OHCHR knowledge management gaps and the development and dissemination of methodologies, guidance, templates and solutions based on identified gaps and in anticipation of their relevance for the organization;
• Develops and conducts training to support OHCHR knowledge management capacity building and provides targeted support to staff, field presences and sections with the aim of improving knowledge sharing across OHCHR;
• Support the management, maintenance and use of the OHCHR Intranet Knowledge Hub, including content management, and other knowledge sharing platforms;
• Supports the development of knowledge repositories and thematic hubs, and collects, stores and shares knowledge materials;
• Facilitates, supports and generates capturing of good practices and lessons learned on different OHCHR work areas, processes, organizational systems, and other;
• Supports the integration of knowledge management into OHCHR workflows and processes;
• Researches, analyses, visualizes and presents knowledge and information gathered from diverse sources on human rights issues and trends;
• Liaises with UN, national and international organizations and academic institutions on knowledge management related issues;
• Contributes to monitoring, planning and reporting processes;
• Performs other related duties as required.

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Competencies

  • Professionalism: Knowledge of how to improve institutional creation, accessibility and sharing of human rights knowledge. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
  • Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
  • Technological Awareness: Keeps abreast of available technology, Understands applicability and limitations of technology to the work of the office, Shows willingness to learn new technology. Actively seeks to apply technology to appropriate tasks.

Education

Advanced university degree (Master’s degree or equivalent degree) in knowledge management (KM), information science or related discipline, or in a human rights related field is required. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree. Certification in Knowledge Management is desirable.

Work Experience

  • A minimum of five years of progressively responsible experience in knowledge management or information management, in the area of human rights, international relations or a related area, is required.
  • Experience managing or supporting knowledge management platforms using SharePoint Online or similar cloud-based technologies is required.
  • Experience in building capacities and supporting the use of knowledge management methodologies and tools is required.
  • Experience working for an international organization is desirable.
  • Experience in the area of managing innovation processes and platforms and overseeing the development and implementation of new tools or work methods is desirable.

Languages

  • English and French are the working languages of the United Nations Secretariat. For the post advertised fluency in English is required. Knowledge of French is desirable. Knowledge of another UN official language is an advantage.

Assessment

  • Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

Extension of the appointment is subject to extension of the mandate and/or availability of funds.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

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